Delivery & Shipping

DELIVERY

All items are hand crafted in our workshop. It generally takes 2 - 3 days to complete the crafting, in this time you will receive a series of emails guiding you along the production process. As these are not mass produced items each piece takes a certain level of time and craftsmanship. The stated days above are a general guideline, not an exact delivery schedule. If you have not received your shipping notification in this time, please notify design@ardson.com. You will receive an email from design@ardson.com when your order has been confirmed & shipped.

PRICES, SHIPPING & HANDLING CHARGES

We offer FREE shipping on all international orders and typically takes 7 - 14 days to deliver.
We also offer DHL Express delivery for a $25 fee - Deliver in 2 to 3 days.
Please contact  design@ardson.com if you have any questions.

We are not responsible for any taxes and/or customs incurred on your end during receipt.  Please contact your local customs prior to purchase to find out your exact custom tax or duty.  Cost of item includes product itself and one-time shipping.

RETURN POLICY

All purchases have a LIFETIME guarantee, meaning we will fix or replace any damaged or broken items (one time per order). There is a NO REFUND policy once your order is placed as each item is custom made. If unsatisfied with your product you will be offered a store credit or option to exchange your item. Any items ordered in solid gold have a 100% NO RETURN policy.

CUSTOM ITEMS

If you are interested in having a Custom item crafted by Ardson, please email Alex at design@ardson.com. We have a full design and production service to bring your personal, gang, tribe or team Jewelry ideas to life.